This Privacy Policy applies to cz77, the online casino and sports betting platform accessible at cz77.biz. Throughout this document, references to "cz77", "we", "us" or "our" refer to the operator of this platform. References to "you" or "your" refer to any person who visits, registers on or interacts with the cz77 website or any associated service.
cz77 is the data controller for the personal information you provide when using our platform. This means cz77 determines the purposes for which your data is used and the manner in which it is processed. cz77 takes this responsibility seriously and has put in place the technical and organisational measures described in this document to protect your data at all times.
cz77 is committed to protecting the personal data of every Pakistani player on the platform
cz77 collects only the personal data that is necessary to provide you with our gaming and betting services, to verify your identity, to process payments in PKR and to fulfil our legal obligations. We do not collect data speculatively or beyond what is described below.
| Category | Examples of Data Collected | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (for verification) | Yes — for account verification |
| Contact Data | Email address, mobile number | Yes — for account communications |
| Financial Data | Payment method details (processed via secure gateways — not stored by cz77 directly), transaction history in PKR | Yes — for deposits and withdrawals |
| Account Data | Username, account preferences, responsible gaming settings, bonus activity | Yes — to provide the service |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Yes — for security and platform performance |
| Usage Data | Games played, bet amounts, session duration, pages visited on cz77 | Yes — for responsible gaming monitoring |
| Marketing Preferences | Whether you have opted in to receive promotional communications from cz77 | Optional — opt-in basis only |
cz77 collects your personal data through the following channels and interactions:
- Registration form: When you create your cz77 account, you directly provide your name, date of birth, email address and mobile number.
- Identity verification: When cz77 requests KYC (Know Your Customer) documents — such as a CNIC copy or selfie — you provide these directly. This process is mandatory before withdrawals are processed.
- Payment transactions: When you make a deposit or withdrawal on cz77 via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or card, the payment gateway captures financial data. cz77 receives transaction confirmations and references but does not store raw card or wallet credentials.
- Platform usage: As you use cz77 — browsing pages, launching games, placing bets — our systems automatically record technical and usage data including your IP address, device type and session activity.
- Cookies and tracking technologies: cz77 uses cookies and similar technologies on its website. Full details are in the Cookies section below.
- Customer support interactions: When you contact cz77 support by email or live chat, the content of those communications is recorded and retained for service quality and dispute resolution purposes.
- Responsible gaming tools: When you set deposit limits, loss limits or request self-exclusion on cz77, those preferences and the associated timing data are recorded.
cz77 processes all PKR payments through certified, secure gateways — your financial data is never stored directly on the platform
cz77 uses the personal data it collects for specific, clearly defined purposes. We do not use your data for any purpose beyond those listed below without seeking your separate consent:
- Account creation and management: To register your cz77 account, maintain it in good standing and provide you with access to all platform features.
- Identity and age verification: To confirm you are who you say you are and to verify that you are at least 18 years of age before allowing access to real-money gaming on cz77.
- Processing PKR deposits and withdrawals: To facilitate your financial transactions on cz77, including communication with your chosen payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, bank or card) and the recording of your transaction history.
- Providing gaming services: To allow you to play games and place bets on cz77 and to record the outcomes and history of your activity for your account records.
- Responsible gaming: To monitor your gaming activity for signs of problem gambling, to apply the limits you have set and to contact you proactively if unusual patterns are detected that might indicate a responsible gaming concern.
- Fraud prevention and security: To detect and investigate suspicious account activity, attempted fraud, money laundering, bonus abuse or any other activity that violates cz77's Terms and Conditions or applicable law.
- Customer support: To respond to your queries, resolve disputes and process complaints effectively.
- Legal and regulatory compliance: To comply with anti-money laundering regulations, retain records as required by applicable law and respond to lawful requests from relevant authorities.
- Platform improvement: To analyse aggregate, anonymised usage data to improve the design, performance and game selection of the cz77 platform over time.
- Marketing (opt-in only): To send you promotional communications, bonus offers and news about cz77 — but only if you have actively opted in to receive such communications. You can withdraw this consent at any time from your account settings or by contacting support.
cz77 processes your personal data on one of the following legal bases, depending on the specific purpose:
- Contract performance: Processing your registration data, payment data and game activity data is necessary to provide you with the cz77 service you have signed up for. Without this processing, we cannot operate your account.
- Legal obligation: Certain data processing — particularly identity verification, transaction records and anti-money-laundering monitoring — is required by applicable law regardless of your preferences.
- Legitimate interests: cz77 processes technical data (IP addresses, session logs, device data) for fraud prevention and platform security on the basis of legitimate interests. This processing is proportionate and does not override your fundamental rights.
- Consent: Marketing communications from cz77 are sent only where you have given explicit, freely given, informed consent. You may withdraw this consent at any time with no effect on your account or access to cz77 services.
cz77 does not sell your personal data to any third party, ever. We share data only where it is strictly necessary to provide you with our services or to comply with legal obligations. The categories of recipients who may receive your data are:
- Payment service providers: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking infrastructure and card networks (Visa, Mastercard) — these providers receive only the data necessary to process your transaction. They operate under their own privacy policies and security standards.
- Identity verification services: Third-party KYC providers who assist cz77 in verifying the identity documents you submit. These services are bound by data processing agreements that limit their use of your data strictly to verification purposes.
- Game software providers: Where cz77 uses third-party game software or live dealer services, those providers may receive pseudonymised technical data necessary to deliver the gaming experience. They do not receive your name, payment details or contact information.
- Regulatory and law enforcement authorities: Where required by applicable law, anti-money-laundering regulations or a valid legal order, cz77 may be required to disclose certain data to relevant authorities. cz77 will only do so to the extent legally required.
- IT infrastructure providers: Cloud hosting and data storage providers who process data on behalf of cz77 under strict data processing agreements. These providers have no right to use your data for their own purposes.
cz77 combines strong data protection with a genuinely enjoyable gaming experience for Pakistani players
cz77 takes the security of your PKR payment data particularly seriously given the sensitive nature of financial information. The following specific measures apply to payment data processing on the cz77 platform:
- All financial transactions on cz77 are processed through certified payment gateways. Raw card details, CNIC-linked wallet credentials and bank account numbers are never transmitted to or stored on cz77 servers directly.
- All data transmitted between your device and cz77 — including payment-related data — is protected by 256-bit SSL (TLS) encryption. You will see the padlock icon in your browser's address bar whenever you are on the cz77 platform.
- Payment gateway providers used by cz77 comply with industry security standards applicable to electronic payment processing.
- cz77 stores only transaction references, amounts in PKR, timestamps and payment method type (e.g., "Easypaisa deposit") — not the full credentials of your payment method.
- cz77's internal systems apply role-based access controls so that only team members with a specific operational need can view any player financial record, and all such access is logged and audited.
cz77 uses cookies and similar technologies (such as local storage and session storage) on its website. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Keep you logged in, maintain session security, remember your responsible gaming settings and language preferences on cz77. | No — these are required for the platform to function. | |
| Help cz77 understand which pages and games are popular, how users navigate the site and where technical problems occur. Data is aggregated and anonymised. | Yes — via your browser cookie settings. | |
| Remember your display preferences, game settings and recently played games on cz77 to personalise your experience. | Yes — via your browser cookie settings. |
You can control which non-essential cookies cz77 uses by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of the cz77 platform — for example, game preferences may not be saved between sessions. cz77 does not use third-party advertising cookies.
cz77 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal obligations. The specific retention periods are as follows:
- Account data: Retained for the duration your cz77 account is active plus five years after account closure, to meet anti-money-laundering record-keeping requirements.
- Transaction records: All PKR deposit, withdrawal and betting transaction records are retained for a minimum of five years following the transaction date, as required by financial regulations.
- Identity verification documents: CNIC copies and other KYC documents are retained for the period your account is active plus five years after closure.
- Customer support records: Communications with cz77 support are retained for three years following the last interaction, to support dispute resolution and service quality review.
- Technical and usage logs: IP addresses and session logs are retained for twelve months for security and fraud detection purposes.
- Marketing opt-in records: Records of your marketing consent are retained for as long as you remain opted in, plus sufficient time to demonstrate consent in the event of a regulatory query.
When data is no longer required for any of the above purposes and there is no legal basis to retain it further, cz77 permanently deletes or anonymises the data in accordance with our internal data retention procedures.
As a user of the cz77 platform, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact cz77 at support@cz77.biz with your account username and a description of your request.
Right of Access
You can request a copy of all personal data cz77 holds about you. We will provide this within 30 days of a verified request.
Right to Rectification
If any personal data cz77 holds about you is inaccurate or incomplete, you can ask us to correct it. We will act on valid correction requests promptly.
Right to Erasure
You can request deletion of your personal data where there is no ongoing legal or contractual requirement for cz77 to retain it. Note that financial records must be retained for regulatory reasons regardless of an erasure request.
Right to Restrict Processing
You can ask cz77 to pause the processing of your data in certain circumstances — for example, while the accuracy of the data is being disputed.
Right to Data Portability
You can request a copy of the data you have provided to cz77 in a structured, machine-readable format, where technically feasible.
Right to Withdraw Marketing Consent
If you have opted in to marketing communications from cz77, you can withdraw that consent at any time from your account settings or by emailing support@cz77.biz. Withdrawal does not affect your account or access to games.
cz77 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. If you are a parent or guardian and you believe that a minor has created a cz77 account or provided personal data to cz77 without your knowledge, please contact us immediately at support@cz77.biz and we will take action to close the account and delete any associated data.
cz77 employs age-verification checks during the registration process and requires identity verification documents before withdrawals are approved. Where these checks reveal that an account holder is under 18, the account will be closed immediately and any deposited balance that is not the result of prohibited gaming will be returned.
cz77 may update this Privacy Policy from time to time. When material changes are made — meaning changes that meaningfully affect how your data is used or your rights over it — we will notify registered players by email and by placing a prominent notice on the cz77 platform for at least 14 days before the updated policy takes effect.
The "Last Updated" date at the top of this page reflects when the current version was published. You can contact cz77 support to request a copy of any previous version of this Privacy Policy.
Continued use of the cz77 platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised document. If you do not agree with the changes, you should stop using cz77 and may request account closure.
If you have any questions about this Privacy Policy or about how cz77 handles your personal data, please contact us:
- Email: support@cz77.biz — please include "Privacy Query" in the subject line. We will respond within 72 hours.
- Live Chat: Available 24/7 from your cz77 account dashboard — mention that your query relates to a data or privacy matter so it is routed to the appropriate team member.
If you believe cz77 has failed to handle your personal data in accordance with this Privacy Policy or applicable law, you have the right to raise a formal complaint. Please contact cz77 support in the first instance — the majority of privacy concerns can be resolved directly and quickly. If you are not satisfied with cz77's response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
cz77 takes all privacy complaints seriously and will acknowledge receipt of your complaint within 5 business days, with a full response or resolution provided within 30 days in most cases.